ARABESQ DESIGNS

FAQ's

Frequently Asked Questions

How do I order a Nikah Certificate?
  1. Select your preferred design.
  2. Complete the personalization details on the order form for your chosen Nikah Certificate.
  3. Click on “Add to Cart.”
  4. Proceed to checkout to complete your order.

Once your order is successfully placed, you will receive an order confirmation email containing the details you provided for your Nikah Certificate.

Please review all information carefully to ensure its accuracy. If you notice any discrepancies or need to make changes, kindly contact us at info@arabesqdesigns.com.

What should I do with my Nikah Certificate?

The Nikah Certificate should be signed by the groom, bride, wali, witnesses, and the officiant (if required) on the day of the Nikah. It serves as a significant record of this momentous occasion, capturing the date of your marriage, any agreed-upon conditions, and relevant Quranic verses.

Our Nikah Certificates are designed to be more than just a formal document—they make for an elegant piece of art. You may choose to frame it and display it in your home as a cherished keepsake and reminder of your special day.

What forms of payment do you accept?

We accept a wide range of payment methods, including Visa, MasterCard, American Express, Apple Pay, Google Pay, and PayPal.

How long does it take to receive my contract?

Once your order is placed, the processing time is typically between 4-6 days. After processing is complete, the estimated delivery times are as follows:

  • United Kingdom: 1-2 days
  • USA & Canada: 2-3 weeks
  • Australia: 2-3 weeks
  • Rest of the World: 2-4 weeks

Please note that shipments to certain countries may take up to 30 business days.

For further details, please refer to our Shipping and Delivery Policy.

What are the shipping options?

UK:

Standard Delivery: 1-2 working days

Next day delivery: 1 day guaranteed by 1pm

USA, Canada & Australia:

Standard Delivery: 9-12 working days

Expedited Delivery: 3-5 working days

Rest of the world:

Standard Delivery: 12-16 working days

Expedited Delivery: 5-7 working days

We ship worldwide with tracking information provided for all our deliveries.

Does the certificate include a frame or pen?

Frames and pens are not included with the purchase of a Nikah Certificate. The frames shown alongside the certificate are for display purposes only.

Frames and pens can be purchased separately under the “Frames” and “Nikah Pens” sections on our website.

Additionally, we offer bundle options where you can purchase Nikah Certificates with matching frames and pens together.

Our Nikah Certificates are available in standard sizes such as A4 and A3, so you may also choose to purchase a frame from another retailer that fits these dimensions.

Do I need to include Mahr?

Including Mahr in your Nikah Certificate is entirely optional. We can add it to the certificate if you wish. Alternatively, you may choose to leave it out and retain the certificate as a cherished keepsake. The decision is yours.

Can I add the city and location on the Nikah Certificate?

Yes, the city and location can be included on your Nikah Certificate. Simply provide the relevant details during the personalisation process, and we will ensure they are incorporated.

Do I need a Nikah Certificate for my Nikah?

While a Nikah Certificate is not a requirement for the Nikah itself, it adds a meaningful and memorable touch to the occasion. The signing of the certificate by all parties involved is a beautiful moment to capture. Our Nikah Certificates are cherished by couples worldwide and are often kept as a special keepsake or framed as a decorative piece of art.

It is important to note that while our Nikah Certificates hold Islamic validity as Muslim marriage contracts, they are not official government documents. It remains your responsibility to complete the formal registration of your marriage with the appropriate local government authorities.

What if I need to make a change to my order after it has been placed?

If you need to make any changes to your order, please contact us as soon as possible via email at info@arabesqdesigns.com. We will do our best to accommodate any changes or corrections, provided the order has not yet been processed.

Once the Nikah Certificate has been produced, we will be unable to make further changes. In such cases, a new certificate would need to be purchased for an additional fee.

Will I receive a preview of my certificate?

Previews and drafts are available upon request. To receive a preview, please indicate “preview required” in the additional notes section of the order form before placing your order. You may also email us at info@arabesqdesigns.com to request a preview. We will then send a preview via email for your review and approval.

Timeline for Previews:

  • If you request a preview, you can expect to receive it via email within 1-2 business days.
  • For orders with additional customizations, the preview will be sent within 3-5 business days.
  • If further edits are needed, a revised preview will be sent within 1-2 business days.

Once you approve the final version, please allow an additional 4-5 business days for the creation of your certificate before it is dispatched for shipping.

Please note that requesting a preview may extend the processing time, especially if further revisions are required. It is important to respond promptly to our emails to avoid delays, or to arrange expedited shipping if necessary.

The Nikah Certificate displayed on your website does not have the signatories I need?

The certificates shown on our website are for display purposes only. If you require additional signatories or specific information, simply provide the details when placing your order, and we will ensure they are included.

If you feel there is insufficient space on the certificate for additional information, such as extra signature fields, surnames, or location details, rest assured we can accommodate these requests. We specialize in customizing certificates and can design the layout to meet your requirements.

Please note, however, that adding too much content may result in a smaller font size and adjustments to the overall layout, which may slightly alter the appearance of the certificate.

What type of paper do you use?

Our certificates are printed on premium luxury cardstock, renowned for its use by fine artists and creatives worldwide. We offer three types of high-quality card, each with a unique texture, to give the certificate an elegant and premium feel.

What type of ink do you use?

We use ultra-high-quality, archival-grade aqueous pigment-based inks, specially formulated for precise color reproduction and long-lasting durability. These inks are designed to ensure vibrant, accurate colors and superior print quality.

What customization options are available?

Our free standard customisation package includes the following:

  • Font changes for the names and any other text
  • Selection of an alternative calligraphy style for a Quranic verse (from our existing Nikah certificate options)

For additional design customisations, we charge a £8 design fee, which covers:

  • Changing the Quranic verse
  • Altering the content and layout of the certificate
  • Modifying the Nikah border

Please note that we do not offer color changes for our Nikah certificates.

There is a limit of 3 rounds of edits for the customization of your Nikah certificate. Any further revisions beyond this will incur an additional charge of £10 per round.

I don’t know the Islamic date for my Nikah, what should I do?

If you are unsure of the Islamic date when completing the order form, you may leave it blank. We will fill it in for you using our reference sources.

You may provide images and screenshots of your requirements  via email: info@arabesqdesigns.com

How will I receive my Nikah Certificate?

Your Nikah Certificate will be carefully packaged in a durable package, reinforced with sturdy grey boards to protect it from any damage, creases, or bends during transit. The certificate will be placed in a clear cellophane sleeve to safeguard it from dust and scratches.

When do I sign the Nikah Certificate?

Typically, most couples present the marriage certificate to the officiant at the start of the ceremony, allowing all necessary parties to sign the document during the proceedings. However, you may choose to follow this tradition or alternatively, sign the certificate at the end of the ceremony.

If you have selected the option for only the bride and groom to sign, you have the flexibility to sign the certificate at your convenience. Many couples opt to sign their certificates during the reception or even at anniversary celebrations.

What should I do if I receive my order damaged?

If your order arrives damaged, please contact us within 5 business days of receipt. Kindly provide photos of the damage along with your order number. We will arrange for a prompt replacement. You can reach us at info@arabesqdesigns.com.

I need to cancel my order, will I receive a refund?

Personalized or customised orders are non-refundable. Once your order has been shipped, we do not offer refunds, returns, or exchanges.There is a free cancellation period of one hour after placing your order. After this one-hour window, a cancellation fee of £10 will be deducted from the total refund to cover the cost of processing the order.

If your order arrives defective or is lost during transit, please contact us at info@arabesqdesigns.com. Please note that we are not responsible for any loss, delays, or damage incurred while the order is in transit.

Refunds, returns, exchanges, or replacements will not be accepted in cases where the customer has made an error, such as misspelled words, incorrect dates, or other mistakes on the order.

Can I add or remove signature boxes in my Nikah Certificate design?

Yes, for most of our designs, we can accommodate the addition or removal of signature boxes to suit your preferences. However, please note that certain designs may look better with a balanced number of signature boxes, and adding too many may result in a crowded appearance. We recommend keeping the layout in mind to ensure an aesthetically pleasing design.

Can I change the fonts on my Nikah Certificate?

Yes, we offer the option to change the fonts on your Nikahnama to your preferred style. For the best results, please provide the font name or share reference images to help us ensure your desired look.

Can I get the Nikah Certificate translated into my language?

Yes, we can accommodate translations. Please provide all translations clearly and accurately on the order form. Be sure to review the content of your chosen Nikah Certificate and include the translation for each section so that we can incorporate it into your certificate.

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